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  • Painting Customer Reviews

    Read our real-time customer testimonials about CertaPro Painters

    As part of our Certainty Service SystemTM we make sure we call back every customer we painted for. Using our trusted Quality Callback ProgramTM an outside firm reaches out to our past customers to measure our quality and survey our customers.

    The rating questions are: On a scale of 1 (very dissatisfied) to 5 (very satisfied), how would you rate, overall, your Customer Experience? Would you recommend CertaPro Painters to a friend or relative?





    If you have had a project completed by CertaPro and you have not received either an email or phone call request for information you can call 1-866-213-8291 to give your review to a customer service representative.


  • Jun 15, 2013
    Carolyn B.,Crofton, MD
    "Have one of the supervisors come cehcekc the aquatly of the work "
    >> Certapro Response:
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    Customer Experience Rating: 4
    Jun 13, 2013
    Marie C.,Stevensville*, MD
    "They came on time and did an excellent job. Their commution was great and they went above and beyond. They quoted me for my deck and I had a picnic table on my deck that they power washed as well. "
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    Customer Experience Rating: 5
    Jun 13, 2013
    Kris B.,Crofton, MD
    "Everything was extremely easy."
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    Customer Experience Rating: 5
    Jun 11, 2013
    monica a.,annapolis, MD
    "Check the overall appearance and redo a few spots that need more paint. Looks as if some white trim was forgotten and a few boards need paint."
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    Customer Experience Rating: 4
    Jun 06, 2013
    Rita K.,Gambrills*, MD
    "Prep and painting was excellent . Job completed quickly. I was treated with consideration by all."
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    Customer Experience Rating: 5
    May 23, 2013
    Michael Y.,Gambrills*, MD
    "Good follow up, on time, responsible, flexible and the paint job looks fine."
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    Customer Experience Rating: 5
    May 23, 2013
    Wendy T.,Annapolis*, MD
    "They're just good at what they do."
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    Customer Experience Rating: 5
    May 23, 2013
    Kay V.,Arnold*, MD
    "very tidy painters - willing to meet expectaions"
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    Customer Experience Rating: 5
    May 17, 2013
    Matt E.,Crofton*, MD
    "The painters had some equipment issues. "
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    Customer Experience Rating: 4
    May 16, 2013
    Candace D.,Annapolis*, MD
    "They came right out when we called them, started the job as soon as the estimate was finished, and they were able to get a day and half job done in a day. At the end of the job they put everthing back and were very clean. "
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    Customer Experience Rating: 5
    May 12, 2013
    Juanita B.,Annapolis*, MD
    "Courteous, timely, efficient, neat"
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    Customer Experience Rating: 5
    May 11, 2013
    Scott H.,Crownsville, MD
    "Great job, professionally done, courteous workers, timely service."
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    Customer Experience Rating: 5
    May 08, 2013
    Hogie S.,Queenstown*, MD
    "Painters arrived on time and completed the job the same day. The results were excellent. The cost was very resonable and exactly the same as the estimate. They cleaned up after they were finished. I would recommend them to anyone looking for help with painting."
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    Customer Experience Rating: 5
    May 08, 2013
    Valerie R.,Crofton*, MD
    "We had our patio and front walkway power washed -- they did a great job with that. Unfortunately, they did not replace the patio furniture as they told me they would do. That would have taken the score to a '5'."
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    Customer Experience Rating: 4
    May 06, 2013
    Brenda V.,Annapolis*, MD
    "Professional workers, prompt in arrival & good results"
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    Customer Experience Rating: 5
    May 03, 2013
    Jessica B.,Crownsville*, MD
    "They were able to quickly schedule the service and the team was very curtious and polite. Great to work with."
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    Customer Experience Rating: 5
    May 02, 2013
    Justin G.,Annapolis, MD
    "Excellent customer service from sales/management and the painters were very friendly, polite, and did great work"
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    Customer Experience Rating: 5
    May 02, 2013
    Omar L.,Annapolis*, MD
    "I felt a little misled by the living social deal. I purchased 8 hours of work and paid anadditional$400 for some additional work and total out took about 8 hours. But they sent out a huge crew so maybe that was the difference. The crew was awesome. Very friendly and professional. The work was perfect! I really felt like Gerard went out of his way to work with me and my budget. Would use again!"
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    Customer Experience Rating: 4
    May 01, 2013
    Scott M.,Gambrills*, MD
    "The communication was half hazard. The folks that came out to do the estimate, gave me one time line and then they people that did the work told me a different time line. There was also a language barrier. It almost seems as if they didn't know what I was saying, so I went straight to the owners and they got it back on track but then it went super fast. They're the experts they told me the time line, so I based everything else I was doing around that."
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    Customer Experience Rating: 4
    May 01, 2013
    Frankie K.,Crownsville*, MD
    "I liked the guys that came out to give me tje estimate. They were friendly and knowledgeable. I enjoyed them and felt like we were friends. Evertyhing was good. "
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    Customer Experience Rating: 5
    Apr 28, 2013
    Sally M.,Annapolis*, MD
    "Excellent team made the process stress free"
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    Customer Experience Rating: 5
    Apr 27, 2013
    Barbara S.,Crofton*, MD
    "workers were neat, kept things clean and were quick"
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    Customer Experience Rating: 5
    Apr 22, 2013
    Vince S.,Catonsville*, MD
    "They showed up on time and did what they were supposed to do."
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    Customer Experience Rating: 5
    Apr 20, 2013
    Bonnie Z.,Annapolis*, MD
    "appointments kept as scheduled. Work done well and very neat with attention to detail. Small follow up clean up was requested and provided."
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    Customer Experience Rating: 5
    Apr 17, 2013
    Nicholas M.,Annapolis*, MD
    "There was an issue with the work that was done that is being resolved right now."
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    Customer Experience Rating: 4
    Apr 07, 2013
    Verna R.,Stevensville*, MD
    "The profesionalism of all the CertaPro staff, from the in-home visit, the phone calls with the office staff, the painters and contractors. We were also very satisfied with the care taken with our home during the preparation, painting, installation and clean-up of the job. We were also very satisfied with the two carpenters and all their efforts on behalf of our wishes. Our foyer looks magnificent."
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    Customer Experience Rating: 5
    Mar 27, 2013
    Reti B.,Annapolis*, MD
    "The painting looks fantastic. Gerard and the workers worked with me and did all that I asked of them. The price was very reasonable. I am very satisfied."
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    Customer Experience Rating: 5
    Mar 21, 2013
    Karen D.,Annapolis*, MD
    "The owners could have showed up with the painters at the initial showing.  They could have showed up on the scheduled time, not a day late.  They should have known how much paint they needed ahead of time.  When they didn't show up on time, they could have made sure to make an adjustment to the price."
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    Customer Experience Rating: 4
    Mar 19, 2013
    Emilie S.,Annapolis*, MD
    "Provided a better estimate of the amount of paint needed for the job.  I had to run out to get paint 2x during the day, which was disruptive and slowed the crew down.  "
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    Customer Experience Rating: 4
    Mar 14, 2013
    John W.,Arnold*, MD
    "Great pricing, great service!"
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    Customer Experience Rating: 5
    Mar 08, 2013
    Jeanne L.,Annapolis*, MD
    "Great price, service, communication"
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    Customer Experience Rating: 5
    Mar 08, 2013
    Dawn H.,Crofton*, MD
    "Certapro folks were on time, courteous. They walked with me through the area I wanted painted, answered all questions, gave a prompt and fair estimate. On the day of the job, they were again prompt and the foreman made sure everyone knew what was being done. The painting job itself looks fantastic! They also cleaned everything up. I am very pleased."
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    Customer Experience Rating: 5
    Mar 04, 2013
    Wayne L.,Annapolis*, MD
    "He came in and did the work quickly for a reasonable price and it looks good!"
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    Customer Experience Rating: 5
    Feb 28, 2013
    Mike N.,Crofton*, MD
    "I don't give 5's!"
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    Customer Experience Rating: 4
    Feb 28, 2013
    Beverly K.,Grasonville*, MD
    "Except for being lost Thursday, they were very timely, they cleaned up after themselves and they did an excellent job."
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    Customer Experience Rating: 5
    Feb 26, 2013
    Gregory H.,Crofton*, MD
    "Starting with Gerard and Greg who came out to do our estimate~ everything was GREAT!!! The painters were very professional, clean and hard working! Gerard also visited everyday and was always so pleasant and professional! Both my husband and I are extremely pleased with our paiting, chair rail, and picture frames that were done! Our home looks BEAUTIFUL ~ THANKS TO CertaPro Painters!!!!! The Harpers"
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    Customer Experience Rating: 5
    Jan 18, 2013
    Laurie A.,Crofton*, MD
    "They did it in two days, that was a bonus. It seemed like a good job."
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    Customer Experience Rating: 5
    Jan 09, 2013
    Phillis H.,Crofton*, MD
    "ProCentra Drywall contractors did a superb job in record time. The cost was very reasonable and the work was performed with little to no disruption to my family. The workmen were very professional and I would recommend the company to my family and friends."
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    Customer Experience Rating: 5
    Jan 08, 2013
    Janet E.,Edgewater*, MD
    "Job was completed when they said they would finish, punctual, efficient, tidy, quality work -- great job "
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    Customer Experience Rating: 5
    Dec 12, 2012
    John L.,Centreville*, MD
    "Prior experience. Professioal proposl."
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    Customer Experience Rating: 5
    Dec 10, 2012
    Bella H.,Gambrills*, MD
    "The quality of work, how quickly the job was finished and the price."
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    Customer Experience Rating: 5
    Nov 28, 2012
    Lisa H.,Easton*, MD
    "They did a good job! They did what they said they were going to do and got the job done!"
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    Customer Experience Rating: 5
    Nov 27, 2012
    Kimberly D.,Gambrills*, MD
    "The two people who provided the estimate took a lot of time to explain thwe estimate process and looked over everything. The painters did a very good job and took their time with the painting."
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    Customer Experience Rating: 5
    Nov 17, 2012
    Kristin B.,Crofton*, MD
    "I love everything about CertaPro Painters. From the estimates to the completed projects. They go above and beyond, for example by fixing nail pops (which I didn't expect), and doing a few little extra jobs that I asked them to last minute. I would recommend this company to anyone! I am confident that they will always do a great job. "
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    Customer Experience Rating: 5
    Nov 05, 2012
    Karen E.,Annapolis*, MD
    "They got it done quick and were one time. They were also clean."
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    Customer Experience Rating: 5
    Oct 17, 2012
    Harold D.,Annapolis, MD
    "It was handled in the proper way and proper manner. The communication was good and the job looked good."
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    Customer Experience Rating: 5
    Oct 12, 2012
    David C.,Crofton*, MD
    "I got in touch with them after I called some service, the guy was here within an hour, he gave me a quote. After Girard left, he said they may be able to get there within the week, but they came later that afternoon. From the time of the phone call to the time the job was done took an afternoon."
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    Customer Experience Rating: 5
    Oct 11, 2012
    LaShae S.,Crofton*, MD
    "I was okay with my paint job. I really wished that the contractors cared more for my personal Property. I believe that a heavy duty drop Cloth was needed to protect my furniture. They did not cover my things until I requested . It is very upsetting. The company really need to make sure That the workers take time to prep and clean before and after a job is done."
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    Customer Experience Rating: 4
    Sep 29, 2012
    Scott P.,Crofton*, MD
    "Friendly service. Good service and good value."
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    Customer Experience Rating: 5
    Sep 21, 2012
    Paul H.,Annapolis*, MD
    "Minor things that they could have done better like the clean up. I had to clean up the dust. "
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    Customer Experience Rating: 4
    Aug 24, 2012
    Curtis B.,Annapolis*, MD
    "Everything went well. "
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    Customer Experience Rating: 5
    Aug 14, 2012
    Sus G.,Annapolis*, MD
    "Installed the original support beams as discussed (6x6)"
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    Customer Experience Rating: 4
    Aug 10, 2012
    Margaret B.,Crofton*, MD
    "Very quick turn around time, good service."
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    Customer Experience Rating: 5
    Jul 29, 2012
    Happy B.,Gambrills*, MD
    "Prompt, reliable, responsive, courteous, squeezed us in the schedule without making us feel guilty or imposing. Great job painting and cleaning up. Well done all around, and I am very picky about the quality of work in my home!"
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    Customer Experience Rating: 5
    Jul 27, 2012
    Tai D.,Annapolis*, MD
    "CertaPro is one of the most helpful, efficient and friendly businesses I have personally ever experienced. Many companies say satisfaction guaranteed, but CertaPro truly means it. They will not stop working until they are 100% certain that you are satisfied with their work."
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    Customer Experience Rating: 5
    Jul 19, 2012
    Steve P.,Annapolis*, MD
    "The crew came early in the morning and worked throughout the day. I've had other painters who only worked until 3:30, but they worked until 5:00 or later. They did a very good job restoring the rooms, moving the furniture and did a good job cleaning up afterwards. They were also willing to do work outside the scope of what we discussed without trying to nickel and dime me for extra money. Overall it was a good experience."
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    Customer Experience Rating: 5
    Jul 18, 2012
    Jim K.,Crofton*, MD
    "Gerard and his team were very easy to work with and responded promptly to any concerns. I also like that CertaPro does not require any upfront payments until the work is satisfactorily cxompleted. This is rare these days."
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    Customer Experience Rating: 5
    Jul 10, 2012
    Debbie Z.,Annapolis*, MD
    "It was very good, good to work with the guys, they went out of there way to make sure we were satisfied."
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    Customer Experience Rating: 5
    Jul 08, 2012
    Carol L.,Annapolis*, MD
    "Work was excellent and completed as promised."
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    Customer Experience Rating: 5
    Jun 29, 2012
    JoAnne G.,Annapolis*, MD
    "They are extremely responsive and do good quality work. You can't ask for more than that. They are very prompt and efficient."
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    Customer Experience Rating: 5
    Jun 26, 2012
    Mary M.,Arnold*, MD
    "There were several problems that occured during the process of painting the ceiling. One of the teams that were here told me that when it dried it would blend in with the rest of the ceiling but it never did; I got someone to come in and take a look and they said right away it needed another coat. They left some damage on the wall and I was going to paint over and fix it myself but they did it no problem and I was very pleased with that. They also left a couple scratches on the hardwood floor, they are not very deep and I believe I can fix it. The painting itself was great the rest of the stuff was an accident, other than the second coat that was needed on the ceiling."
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    Customer Experience Rating: 4
    Jun 25, 2012
    Thomas C.,Annapolis*, MD
    "The Price and the quality of the work was excellent."
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    Customer Experience Rating: 5
    Jun 19, 2012
    Thomas C.,Annapolis* (Naval A, MD
    "No pressure during the estimating phase; detailed and readable estimate; polite and friendly relations; quality of work."
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    Customer Experience Rating: 5
    Jun 18, 2012
    Janice H.,Gambrills*, MD
    "Quality of the work, respectful and neat work people, they listened to each of my requests and valued my feedback on their work. "
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    Customer Experience Rating: 5
    Jun 13, 2012
    Michelle P.,Crownsville*, MD
    "The guys took their time and completed the task well. This is a very large house with very large grounds. They could not complete the job in one day but stayed until almost 9pm, and came back the next morning at 7am! It was pouring down rain and I felt some areas were not visible at that time and got overlooked and they came back again this afternoon and re-did the area. Great work, very reliable company."
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    Customer Experience Rating: 5
    Jun 12, 2012
    Patrice O.,Crofton*, MD
    "The professionalism, speed and just overall great job they did left me completely satisfied."
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    Customer Experience Rating: 5
    Jun 12, 2012
    Joyce W.,Annapolis*, MD
    "The actual work was great as give them a five. They did forget their ladder and a paint or tape line on my driveway that I have to call them so they can come and get it. They are very easy and nice to work with."
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    Customer Experience Rating: 5
    Jun 05, 2012
    Mary M.,Annapolis*, MD
    "The power washing of my house was excellent!They were on time and even cleaned extra places,at no charge!!"
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    Customer Experience Rating: 5
    May 24, 2012
    Jim C.,Crofton*, MD
    "The painters did good work, on time, and they finished on time. One thing that was really helpful, the Franchise owners were involved and answered questions quickly by email. It was very easy to communicate and resolve issues. "
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    Customer Experience Rating: 5
    May 22, 2012
    Ken S.,Annapolis*, MD
    "Workers were very polite and professional."
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    Customer Experience Rating: 5
    May 08, 2012
    Erica S.,Annapolis*, MD
    "The price was what they quoted , they were on time, very nice. "
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    Customer Experience Rating: 5
    May 07, 2012
    Vicki S.,Crownsville*, MD
    "Professional team!"
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    Customer Experience Rating: 5
    Apr 24, 2012
    Barbara C.,Annapolis*, MD
    "The men came in on time, they did all the work. Everything looks very good. We had neighbors tell us how great it looks. We had CertaPro before and each time it was a different crew, and each crew worked really hard and did a great job."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Apr 17, 2012
    Cathy T.,Crofton*, MD
    "Painting was done professionally, quickly, and very well. The owners were wonderful to work with."
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    Customer Experience Rating: 5
    Apr 11, 2012
    Delese S.,Annapolis*, MD
    "A great job done on the entire structure not just the siding, but the foundation, and the steps leading down to the basement. My house had not been cleaned in years and now the grit and grim are gone. "
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    Customer Experience Rating: 5
    Apr 04, 2012
    Kimberly W.,Upper Marlboro*, MD
    "The quick response and time frmae that it toke to complete the project. "
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    Customer Experience Rating: 5
    Mar 24, 2012
    Curtis W.,Annapolis*, MD
    "Courtesy, speed in performing the task, and, so far as we've seen, a complete and excellent job."
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    Customer Experience Rating: 5
    Mar 23, 2012
    Anne B.,Arnold*, MD
    "The sheds look good altho I will have to have some rotted boards replaced. Certa gave me too high a price, and my son will replace the rotted boards. Otherwise the painting is good."
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    Customer Experience Rating: 5
    Mar 13, 2012
    Robert S.,Annapolis*, MD
    "The overall look was very good. They did good quality work. They were professional and nice. "
    >> Certapro Response:
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    Customer Experience Rating: 5
    Mar 08, 2012
    Stephanie S.,Arnold*, MD
    "Clean up after better and put toilet seat back down better. Take there trash with them when they leave and be more vigilant."
    >> Certapro Response:
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    Customer Experience Rating: 4
    Feb 29, 2012
    Sam F.,Annapolis*, MD
    "Every thing was perfect."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Feb 22, 2012
    Gali M.,Annapolis*, MD
    "During the initial appointment i met with the owner who worked with me to clearly describe the work I wanted done, the crew was prompt, courteous and did a fabulous job."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Feb 15, 2012
    Richard T.,Crofton*, MD
    "Work done promptly and well."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Dec 06, 2011
    William D.,Arnold*, MD
    "Quality and timeliness of work."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Dec 05, 2011
    Angela F.,Chestertown, MD
    "My assistant emailed them after work was completed, they never email or contacted us for two weeks. Than is was just because we had talked to them about another job."
    >> Certapro Response:
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    Customer Experience Rating: 4
    Nov 19, 2011
    Mary Kay D.,Crownsville*, MD
    "Punctual, friendly, excellent finished product "
    >> Certapro Response:
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    Customer Experience Rating: 5
    Nov 17, 2011
    Elly T.,Annapolis*, MD
    "Factor in the cost. Schedule the work better. Cut the scope of work in half. Too high in costs."
    >> Certapro Response:
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    Customer Experience Rating: 4
    Nov 15, 2011
    Cathleen D.,Deale, MD
    "The workers did a great job, but there was no one to oversee them. For example, they started to paint the wrong bathroom and luckily I was there to stop them, but they don't speak English and I don't speak Spanish."
    >> Certapro Response:
    "We are glad that you were so pleased with the work. Thanks for your comments, and we will work to ensure that communication is not an issue. Thank you."
    Customer Experience Rating: 4
    Nov 08, 2011
    Bill C.,Annapolis*, MD
    "Prompt,courteous and reliable service. Did what we wanted done."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Nov 08, 2011
    Mark B.,Annapolis*, MD
    "Be on time."
    >> Certapro Response:
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    Customer Experience Rating: 4
    Nov 07, 2011
    Rachelle P.,Crofton*, MD
    "everyone was extremely professional and friendly. "
    >> Certapro Response:
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    Customer Experience Rating: 5
    Nov 01, 2011
    Lyle F.,Annapolis*, MD
    "kept coming til it was right"
    >> Certapro Response:
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    Customer Experience Rating: 5
    Oct 28, 2011
    Rick M.,Davidsonville, MD
    "They just did a really good job."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Oct 28, 2011
    Delete D.,Annapolis*, MD
    "The painters were on time,they charged what tey said and tey did great, neat work."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Oct 26, 2011
    Tiffany V.,Annapolis*, MD
    "The staff made it a 5."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Oct 25, 2011
    Erik S.,Annapolis*, MD
    "I'm very pleased with everything. They did a good job – they were professional and courteous. If I had preference of anything different I wanted, they were happy to take care of it. There was even a couple of occasions that things weren't included in the bid, they took care of it."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Oct 21, 2011
    Allan and Maretta T.,Annapolis*, MD
    "They were here on time, very neat and did a fabulous job."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Sep 19, 2011
    Father Michael C.,Towson, MD
    "Very prompt service for estimates, good pricing, prompt work and good followup"
    >> Certapro Response:
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    Customer Experience Rating: 5
    Sep 18, 2011
    Carin F.,annapolis, MD
    "The owners were great and very friendly and willing to work with me on everything. As were the guys that worked on my home all week. "
    >> Certapro Response:
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    Customer Experience Rating: 5
    Aug 19, 2011
    Scottie R.,Odenton, MD
    "Painters completed job on time, didn't damage furniture or leave a mess, and rooms they painted looked nice."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Aug 09, 2011
    Patrick H.,Grasonville*, MD
    "The guys were responsive to my requests. The only problem was that they painted the wrong building. A lot of them didn't speak English and didn't understand the numbering system."
    >> Certapro Response:
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    Customer Experience Rating: 4
    Aug 03, 2011
    Carol R.,Crownsville*, MD
    "First of all the people had been here before, and they remembered which was good. The weather was horrible with the heat wave and they plugged away at it all the same. I was worried it was too hot."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Aug 03, 2011
    Rick M.,Chester*, MD
    "They showed up when they said and got it done. I was happy with the work and price."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jul 15, 2011
    Roy K.,Annapolis*, MD
    "The detail they went into was just what I expected in terms of preperation. They did a very good job, the owners communicated extremely well."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jul 11, 2011
    John S.,Annapolis*, MD
    "The guys showing up when they said, putting in a full day, doing a good job, and paying attention to detail."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jul 06, 2011
    Patricia #3052 H.,Annapolis*, MD
    "My appointment was scheduled for the 8 am and at 10:45 Am I had to call to see if they were coming. We rescheduled for the next day at 8 am and the person showed up at 8:45. Did a good job but by not calling to say they were delayed reduced their score."
    >> Certapro Response:
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    Customer Experience Rating: 4
    Jun 22, 2011
    Rob S.,Annapolis*, MD
    "The cleaning up at the end could have been better and a mess was left behind."
    >> Certapro Response:
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    Customer Experience Rating: 4
    Jun 15, 2011
    Jamie J.,Crofton*, MD
    "I'm happy with the work they did, but it's different than what we talked about. However, they were very nice and the work they did do was well done, I'm just disappointed I couldn't get all of the projects I wanted fully completed."
    >> Certapro Response:
    ""
    Customer Experience Rating: 5
    Jun 07, 2011
    Adam C.,St. Michaels, MD
    "They were on time. They were very courteous. They did everything that was expected of them and then some. I've had a good relationship with CertaPro for 7 years. They worked hard and did what they said they would do."
    >> Certapro Response:
    ""
    Customer Experience Rating: 5
    May 27, 2011
    Carol T.,Crofton*, MD
    "Their professionalism was great."
    >> Certapro Response:
    ""
    Customer Experience Rating: 5
    May 26, 2011
    Karyn W.,Annapolis*, MD
    "The fact that they showed up on time, they didn’t leave until it was finished and they did a very good job."
    >> Certapro Response:
    ""
    Customer Experience Rating: 5
    May 26, 2011
    Ethel F.,Arnold*, MD
    "They came when they said they would, did the job and they left looking fine and everything was done."
    >> Certapro Response:
    ""
    Customer Experience Rating: 5
    May 24, 2011
    Melissa M.,Annapolis, MD
    "They did exactly what they said they would and they did it neatly and timely."
    >> Certapro Response:
    ""
    Customer Experience Rating: 5


  • If you have had a project completed by CertaPro and you have not received either an email or phone call request for information you can call 1-866-213-8291 to give your review to a customer service representative.


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